Meet the team at INN Labs

INN Labs is the product and technology arm of the Institute for Nonprofit News.


Kay Lima

Kay Lima – Acting Director, INN Labs

Kay manages INN Labs, leading a team of news technologists to develop software that supports and advances the work of INN member organizations.

She has supported clients and users through her roles as a client-facing project manager, digital marketing manager, and creative lead. Kay's experience spans various enterprise WordPress, Drupal, and custom technology projects. She is certified in Inbound Marketing and Google Analytics and is a graduate of a renowned full-stack coding bootcamp specializing both PHP and JavaScript.

Previously as the INN Labs support lead, Kay lead front-line support for our member organizations and consulting clients and oversaw documentation and training to assist publishers in the adoption and use of our Largo WordPress platform and the other tools we build and support.

Kay presents at conferences such as WordCamp for Publishers, DrupalCampCT at Yale University, DrupalCamp at UMass, and women's leadership conferences.


Paula Baradello

Paola Baradello – Account Director

Paola specializes in helping organizations understand how to optimize their online and digital media presence. As INN Labs' account director, Paola works closely with our growing number of INN members and clients to identify solutions and leverage the INN Labs publishing tools.

Before joining INN, Paola served as an account director for five years at a large distributed global demand generation agency. She was responsible for managing key global accounts as well as assisting in project management, execution, and strategic direction. Prior to that, Paola held various positions in digital and online product marketing.

Paola has her undergraduate degree from UC San Diego and a dual MBA from the Universidad Carlos III in Madrid, Spain and Arizona State University.


Ben Keith – Lead Developer

Ben Keith is a web developer solving journalism problems through WordPress. He started at INN in 2014 as an apprentice and returned to INN full-time in 2015.

As INN Labs’ lead developer, Ben oversees the Largo publishing platform and creation and maintenance of our publishing tools and plugins. He also contributes to editorial projects for our members and is highly skilled in WordPress theme development, PHP, CSS, JavaScript, and database work.

Ben has given talks at WordCamp Columbus, WordCamp for Publishers, SRCCON, and the Ohio State University Open Source Club and Collegiate Web Developers Club and has led training sessions for INN members. He holds an undergraduate degree from The Ohio State University.


tyler machado

Tyler Machado – Front-end Developer and Designer

Tyler Machado is a web developer working at the intersection of technology, journalism, and visual storytelling. Tyler previously worked as the editorial developer for Harvard Business Review. Prior to that, he worked on web development, social media, and newsletters at the Vermont newsweekly Seven Days.

He’s led sessions at SRCCON, Cascade BOS, and Boston University's Storytelling With Data Workshops, and has won awards from Folio: Magazine and the Association of Alternative Newsmedia.

Tyler recently received a certificate in data science from Harvard University. He holds a B.A. in journalism from Saint Michael's College, where he won the John D. Donoghue Award for outstanding service to student publications.


INN Labs - Nerds Emeriti: