Interested in technical help from INN Labs? Fill out the request for support form.
Thanks to an investment from Knight Foundation, INN Labs is providing services to help participants improve their online donation flows, add important NewsMatch messaging and media to their sites, and learn how to use existing tools to optimize your campaigns. These services include direct technical support, written guides, and advice on implementing best practices.
INN Labs is providing technical support for participating organizations of all kinds, including WordPress and non-WordPress sites.
What are some examples of technical support?
- Configuring WordPress plugins or integrations
- Creating a new donation page
- Adding NewMatch assets to your site
- Optimizations for existing donation pages/campaigns
We understand that every organization’s needs are different. If you're part of a participating organization and would like to receive Knight Foundation-funded help with your website, please fill out this request for support form. We’ll be in touch starting September 17th to schedule a meeting to review your needs and set a timeline for working together on your campaigns.
Available Tools for WordPress Sites
INN Labs is providing training, hands-on configuration, and guidance on the best practices for how to use an array of WordPress plugins and tools.
Last year, INN Labs developed two WordPress plugins to help INN members strengthen their audience engagement efforts and improve their donation campaigns based on best practices recommended by the News Revenue Hub. We are recommending them again this year:
News Match Popup Basics Plugin
This plugin is an add-on for the popular Popup Maker, automatically generates a popup that follows the Hub’s recommendations for user-friendly newsletter sign-up forms. These popups are minimal, responsive, and effective for growing your newsletter subscribers. Once the plugin is installed, you can then edit the popup with campaign messaging and branding elements for your organization.
How we can help: the INN Labs team is available to make sure you get the most out of the wonderful images, gifs, and messaging provided by NewsMatch. We can help you configure popups or update your site
News Match Donation Shortcode
This second plugin by INN Labs creates a donation form compatible with the Hub’s Salesforce-Stripe connector, similar to the donation form on Oklahoma Watch or the Rivard Report. The donation form allows for either button or drop-down styled membership level selections, and you can use it multiple times on a single page, which is great for explaining membership levels to your donors. On the back-end, the plugin allows you to define the membership levels and associated messaging for your organization.
In addition to tools created by INN Labs, we have vetted and are suggesting the following plugin for donation pages:
This plugin is great for WordPress sites that do not currently have a donation page or would like to start fresh with best practices and ease of use in mind.
The Give plugin is a full-featured donation plugin that allows you to accept one-time and recurring donations through customizable donation forms. It inherits your existing site design out of the box and integrates with many third-party gateways and services, such as Stripe, PayPal and MailChimp. You can also manage your donors, view donation reports, and more! We love that it gives you options for one-click donations and embeddable forms that eliminate scrolling and improve engagement.
Super Cool Ad Inserter Plugin
The Super Cool Ad Inserter is a WordPress plugin that gives site administrators a way to insert widgets such as ads, newsletter signups, or NewsMatch calls to action for donations directly into post content.
Make sure to keep an eye on Nerd Alert, our weekly newsletter, for events, tips, and other resources to help you get the most out of NewsMatch. We’ll be sharing how-tos for configuring donation forms and best practices for user experience design.
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Get in Touch
- Interested in technical help from INN Labs? Fill out the request for support form.
- Join us for one of our weekly Office Hours. We’re happy to provide recommendations for maximizing your campaign or answers to NewsMatch questions.
- Reach us directly at email@example.com with “NewsMatch 2018” in the subject line.
We look forward to supporting you!